Hi Duncan, Before reading your post I've completely uninstalled previous versions and clean out the "Bin" folder in WAsP folder and now everything is working ok ! Our IT guy told me it could have something to do with Rvea0116.dll, although couldn't quite get why... Anyway, i'm going to sen you via email the report information you've asked is here below (although I'm suppose it isn't of great help know, is it ?) tks anyway !