tronigp Posted January 20 Posted January 20 I have been trying to download micro and meso data from the API, but it hasn't been working since Thursday. Do you know what the issue might be?
Joan Posted January 20 Posted January 20 Hi, The GWA and NEWA servers are currently down due to a file system issue. Our team is working diligently to resolve this and restore service as soon as possible. Unfortunately, we don’t have any updates at the moment. Please refer to our webpage for the latest information, as we are currently handling a high volume of inquiries. Alternatively, you can download GIS data from the following sources: https://globalwindatlas.info/en/download/gis-files https://data.dtu.dk/articles/dataset/Global_Wind_Atlas_v3/9420803 Thank you for your patience. Best regards, Joan
Neil Davis Posted January 23 Posted January 23 The services should be back online now. Sorry for the long outage. We have put some new processes in place to prevent the same situation from occuring.
Nour hamda Posted June 24 Posted June 24 Hello, I'm trying to download data using the API, but it's not working , even tried to access the link manually, it shows :"gateway timeout" ! is the server still down ?  Thank youÂ
Carl Lange Posted July 1 Posted July 1 Hi, The API is not working for me, I am receiving Internal Server Errors after last week's Gateway timeout seemed to be fixed. Are you already aware of the outage? Thanks!
Neil Davis Posted Tuesday at 08:46 Posted Tuesday at 08:46 Hi Carl, Are you still seeing Internal Server Errors? I didn't see many when taking a quick look at the logs. If you are getting them, could you dm or email me the request that is throwing it so we can investigate further? Â
Richard Posted yesterday at 09:04 Posted yesterday at 09:04 Hi Neil, We are also experiencing 502 gateway timeout errors. When we get such an error we retry and we are receiving a .nc file but with empty content. This seems to be a persistent problem with latest examples from this morning. Happy to share the api call directly if that helps. Thanks for you help, Richard Â
Neil Davis Posted yesterday at 10:57 Posted yesterday at 10:57 Hi Richard, Yes, if you could share an API call with me directly that would be great. My go-to tests are working, but perhaps they are a happy path 🙂.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now