Update to Windows (KB5011048) will break the WAsP software - new suite installer provides a fix

[Duncan]

Dear WAsP user,

In August 2022, Microsoft released an update to the .NET framework (part of Windows). If this update is deployed onto your computer, WAsP will stop working. WAsP and WAsP Engineering will not start properly, usually displaying a message about a problem object not set when trying to refresh the license information. DTU has made a fix for this problem, which is included in the latest WAsP Suite installer available from our website at:

 https://www.wasp.dk/download/wasp12-suite-installer

 Running the installer will fix the problem for existing installations of WAsP 12 as well as for existing installations of WAsP 11.

 Please note that we always recommend to use the latest version of WAsP because it is the present implementation of our best knowledge.

 Please also note that we no longer support WAsP 11. WAsP 11 was supported until one year after the release of WAsP 12 in December 2017.

 Best regards,

 The WAsP Team

[Kwak]

Dear Duncan,

after installed I got a pop-up message and could not run anymore.

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Exception report produced at 2022-12-01 21:31:06

Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid raised at: 2022-12-01 21:31:05
    2022-12-01 21:31:05: Message added: Could not create the main window object
    2022-12-01 21:31:05: Exception raised in: WAsP:fMainform:Create
    2022-12-01 21:31:05: Message added: Could not start the application
    2022-12-01 21:31:05: Message added: Please contact the WAsP team at Risø for assistance
    Latest thread started in: 

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then 

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Exception report produced at 2022-12-01 21:31:33

Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered: a file is missing or invalid raised at: 2022-12-01 21:31:05
    2022-12-01 21:31:05: Message added: Could not create the main window object
    2022-12-01 21:31:05: Exception raised in: WAsP:fMainform:Create
    2022-12-01 21:31:05: Message added: Could not start the application
    2022-12-01 21:31:05: Message added: Please contact the WAsP team at Risø for assistance
    2022-12-01 21:31:32: Message added: A problem has arisen while trying to shut down the program properly. 
    2022-12-01 21:31:32: Message added: The program will now terminate abruptly. 
    2022-12-01 21:31:32: Message added: It may not be possible to run WAsP again in your current Windows session
    Latest thread started in: 

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it is the same for WAsP 11, WAsP 12, WAsP engineering. other map editor and WAT works.

i tried to interpret the message and check the file "MSCOMCTL.OCX" and it seems like macro function implemented in tools make trouble. i check this flies in my system folder and it is there. so the message is not clear.

for your further information: I am not allowed to run windows under Admin right due to company policy and I know this is quite normal for other company. i log-in as admin right then all WAsP package works without any problem. this reminds me of WindPRO problem in the past years. when they install software c : drive the local user account has limited access to the system folder and it made similar problem. before I install this updated package, I did not have isssue to run with my local account, except the main reason of this hotfix (wasp could not run correctly.). i have reported this issue to WasP team email. i hope your team advise me to solve issue.

[Duncan]

Hi Kwak, I see that we were able to help you in the direct support system. We see the problem a few times per year and we don't know why it happens but we can usually get things working again. Duncan.