error happened again on my WAsP

[malik]

Dear WAsP team,

My WAsP was error again, the messages is shown below:

Please contact the WAsP team at Risø for assistance because ...
could not start the application because ...
could not handshake with Rvea0177. Please report to technical support because ...
rvea0177 could not accept that client because ...
unable to accept the client because ...
could not create file object because ...
could not accept the filename '' because ...
the system reported that:
'Local exception: File name '' is just too short!.'

Please copy the report and send it to technical support.



So far i have reinstall the software 2 times but the problem is still there.
Please, i need quick response. Thank you.

Regards,

Malik

[Mark Kelly]

Hello,
when does this error occur? When starting WAsP, when loading a project, or other?
Do you have a local or network installation?

[Per Madsen (EMD)]

Hi,

Did you find any solution to this?

I have a client running WaSP 11.1 / Windows 8, who has this exact problem. Any ideas what to look for?

It appears right after starting WAsP 11 for the very first time.
Best Regards,
Per


Per Madsen
Department Manager,
Software Development
pma@emd.dk

EMD International A/S
Niels Jernes Vej 10
9220 Aalborg Ø
Denmark

[Duncan]

Hello,

I have looked at the code, and I can't see what's causing this. It's apparently to do with the report template files. Either the css or the report template. The corresponding settings are in

HKEY_CURRENT_USER\Software\Risoe National Laboratory\Wasp\Version 11\User settings\File broker\Reporting

And the files should be there in the program files folder.

To investigate further, I need a full error report. I'd like to take this off the forums and into our formal bug tracking system. If either you, Per, or your end user or Malik the OP, could send me some more information, please do.

Mail to support@wasptechnical.dk