Richard

Hi Neil, I am having difficulties with the API again. Specifically, the 'get-data-point' API often gives 502 response code. At times it gives 200 response but without netcdf file content. Below are example API calls along with the timestamps at a dummy site: 2025-09-19 12:21:18.500 DEBUG:urllib3.connectionpool:https://wps.neweuropeanwindatlas.eu:443 "GET /api/microscale-atlas/v1/get-data-point?height=100&height=200&variable=wind_speed&latitude=52.866722&longitude=-1.282186 HTTP/2.0" 502 11 2025-09-19 12:53:55.259 DEBUG:urllib3.connectionpool:https://wps.neweuropeanwindatlas.eu:443 "GET /api/microscale-atlas/v1/get-data-point?height=100&height=200&variable=wind_speed&latitude=52.867595&longitude=-1.28203 HTTP/2.0" 502 11 Any support would be greatly appreciated.

Hi Neil, We are also experiencing 502 gateway timeout errors. When we get such an error we retry and we are receiving a .nc file but with empty content. This seems to be a persistent problem with latest examples from this morning. Happy to share the api call directly if that helps. Thanks for you help, Richard