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Automation error


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when i run 'Wasp Climate Analyst 3' and import the data. this error happens:

could not handle the request because ...
could not open a file import window. while creating filereadoperationcollection object because ...
could not create file read operation collection because ...
the system reported that:
'Automation error.
I checked my data type many times, it's like that 'YYYY-MM-DD hh:mm:ss'; but i couldnt understand what my problem is about?
I will be pleasure if you help me
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